Information Technology is the application of computers and telecommunications equipment to store, retrieve, transmit and manipulate data. The Information Technology Directorate is the wing's office that is responsible for the web content management, internet security, and data management for Puerto Rico Wing. Information Technology Officers provide electronic communications and data resources in support of the region's effort in executing CAP's missions.

Information Technologies Directorate Duties and Responsibilities​

• Manage and direct wing/region wide Information Technology programs.

• Serve as the unit Web Security Administrator (WSA) responsible for assigning and editing permissions for assigned members (if allowed by applicable Wing policy).

• Serve as the echelon Web Security Administrator (WSA) responsible for the periodic review of assigned permissions throughout subordinate units (if allowed by applicable Wing/Region policy). Assist the Director of Operations in Operational Security (OPSEC) awareness training matters and ensure Information Security (INFOSEC) training is performed in a timely manner.

• Develop and implement wing/region wide IT policies and procedures in support of CAP's missions.

• Develop and implement training programs for unit members to ensure efficient use of all IT assets.

• Oversee the development and maintenance of the unit website.

• Assist the unit commander in generating up-to-date measurable performance data extracted from available information systems.

• Support Function (CAP Help Desk - Wing/Region Level):

• Coordinate help desk issues between superior and subordinate headquarters.

• Track IT related support issues and inquiries for the unit for submission, through proper channels, to higher headquarters.

• Collect and collate information regarding IT related support issues and inquiries from subordinate echelons for submission, through proper channels, to higher headquarters.

• Develop automated, streamlined reporting systems for the capture of periodic data IAW pertinent regulations and that are not in conflict with systems put in place by higher headquarters. 

​The Information Technologies Officer (ITO) should be familiar primarily with:

• CAPR 120-1,  Information Technology Security (Includes ICL 18 July 2019). 1 Oct 17

• CAPP 227, Information Technology Officer Specialty Track and  all related publications for National eServices applications.

• CAP operational security (OPSEC)  and Informational Security (INFOSEC) directives.

Functional Address:  CAP PRWG/IT

A GUIDE FOR ONLINE PRIVACY AND SECURITY COMPRISED OF THE COMPLETE COLLECTION OF DEPARTMENT OF DEFENSE SMART CARDS EIGHTH EDITION, MARCH 2021  Click here for the document

Puerto Rico Wing Office 365 Member Account

FAQ

Southeast Region and Puerto Rico Wing have partnered together to bring Microsoft Office 365 web-based application services to all its members. This service provides every member with access to Civil Air Patrol email system, data storage for Word/Excel/Power Point applications, and improved collaboration via Teams and SharePoint. Please refer to the information below for additional information about these services, including steps on how to set them up.

What is Office 365?

Follow this link to a What is Office 365 video playlist from Microsoft.

How do I use Office 365 and its applications?

Follow this link to the Microsoft Office 365 basics - video training.

How do I use Teams

Follow this link to the Microsoft Teams - video training.

Cybersecurity and Infrastructure Security Agency (CISA)

Follow this link to the Alerts and Tips